Valley Turf Revival

Privacy Policy

Valley Turf Revival · Queen Creek, AZ · (480) 331-4596 · valleyturfrevival@gmail.com
Effective date: August 30, 2026

Valley Turf Revival (“we,” “us,” or “our”) provides artificial turf cleaning and pet odor removal services in Queen Creek and the greater East Valley/Phoenix Metro area. This Privacy Policy explains what information we collect from customers, how we use it, and the choices you have.

Information We Collect

When you request a quote, schedule service, or otherwise interact with us, we may collect:

  • Contact information — name, phone number, email address, and service address
  • Service details — property details, service history, photos of work performed, and notes related to your service
  • Payment information — processed securely through our payment processor (Stripe); we do not store your full card number
  • Communications — messages you send us by phone, text, email, or through our website or client portal

How We Use Your Information

We use the information we collect to:

  • Schedule and provide the services you request
  • Send appointment reminders and “on our way” notifications
  • Send invoices and process payments
  • Respond to questions, quote requests, and service issues
  • Maintain accurate service and billing records

We do not sell your personal information to third parties.

Text Messaging (SMS)

If you provide your phone number, you may receive text messages from Valley Turf Revival related to your service, including:

  • Appointment “on our way” alerts when a crew is en route
  • Invoice notifications with a secure link to view and pay your bill

Message frequency varies based on your service schedule. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Text messaging consent is not shared with third parties for marketing purposes.

Sharing Your Information

We share information only as needed to operate our business, with service providers who help us run it, including:

  • Jobber — scheduling, dispatching, and client management
  • Stripe — payment processing
  • Twilio — text message delivery
  • Resend — email delivery

These providers are contractually limited to using your information only to provide services on our behalf.

We may also disclose information if required by law.

Data Retention & Security

We retain customer information for as long as needed to provide our services and maintain business records, and take reasonable measures to protect it against unauthorized access.

Your Choices

You can ask us to update or correct your contact information, or ask what information we have on file, at any time by contacting us using the information below. You can opt out of text messages by replying STOP, and unsubscribe from marketing emails using the link in any such email.

Contact Us

Questions about this policy? Reach us at:

Valley Turf Revival
(480) 331-4596
valleyturfrevival@gmail.com
valleyturfrevival.com

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision.